The artificial intelligence wars are in full swing, with companies like Microsoft and Google battling it out. Now Mozilla, the developer of the Firefox browser, is entering the fray. Last week, the company announced a new startup focused on developing what it calls “trustworthy” and independent AI, built on open-source software that’s free to the public. As with its other products, which are more focused on transparency and privacy, Mozilla aims to distinguish itself in a crowded AI field as a brand committed to the public interest. Marketplace’s Meghan McCarty Carino spoke to Imo Udom, senior vice president of innovation ecosystems at Mozilla, to learn more.

What does it mean to develop trustworthy AI?

The Federal Trade Commission is tasked with protecting U.S. consumers from unfair business practices, and in recent years it has set its sights on regulating Big Tech. The new Office of Technology will be at the forefront of such efforts. Marketplace’s Meghan McCarty Carino spoke with Stephanie Nguyen, the FTC’s chief technology officer, who will also be leading the new office. She says the office’s work will be critical when you consider how tech has seeped into every corner of the economy.

How the FTC’s new technology office will regulate Big Tech

The COVID-19 pandemic forced a lot of us to stay at home without the chance to socialize in person. But technology allowed us to stay in touch. Social media platforms helped connect us with the outside world — there was Zoom and Houseparty, and remember Clubhouse? But many Americans still struggle with loneliness, even now as life has somewhat returned to normal. Younger Americans are twice as likely to feel lonely than seniors, according to research from Cigna. Marketplace’s Lily Jamali spoke with Kimberly Adams, senior correspondent at Marketplace and host of American Public Media’s series “Call to Mind.” In a recent episode of that show, she explored what role technology plays in people’s lives when they’re struggling with loneliness. And Adams says loneliness is something researchers have been looking into for decades, way before the pandemic.

Online communities can help with loneliness — to a point

TikTok’s CEO heads to Congress Thursday to defend the app against concerns it poses a national security threat. Pressure has been building from both the White House and Congress to force the Chinese-owned company to sell TikTok to an American company or face a nationwide ban. And while TikTok has never been in more political hot water, over on the app it’s still all viral pasta recipes, dogs demanding a “cheese tax” and not a whole lot of paranoia about data privacy. Researchers and TikTok creators alike are taking note of the disconnect.

What a TikTok ban would mean for TikTokers

Every week it seems the world is stunned by another advance in artificial intelligence, including text-to-image generators like DALL-E and the latest chatbot, GPT-4. What makes these tools impressive is the enormous amount of data they’re trained on, specifically the millions of images and words on the internet. But the process of machine learning relies on a lot of human data labelers. Marketplace’s Meghan McCarty Carino spoke to Sarah Roberts, a professor of information studies and director of the Center for Critical Internet Inquiry at UCLA, about how this work is often overlooked.

The human labor behind AI chatbots and other smart tools

Almost every service we use on the internet is basically a platform for advertising, especially search engines. Advertisers pay to get their sites at the top of search results, have their businesses show up on digital maps or populate their products at the top of shopping carousel pages. The search engine companies are not only paid, but get data about what users want, which they can then turn around and use to sell more advertising. But how does all this work if, as chat-based artificial intelligence permeates web search, the results become less like a big list and more like a one-on-one conversation? That’s where it looks like Microsoft and Google are headed with their Bing and Bard chatbots. Marketplace’s Meghan McCarty Carino spoke with Garrett Johnson, assistant professor of marketing at Boston University, about how this new approach could really shake up the online ad space.

How AI chat search could disrupt online advertising

Are you keeping up with those other two banks that both start with an “S” and failed the same week as Silicon Valley Bank? Silvergate Bank announced March 8 that it was shutting down of its own accord and regulators took over Signature Bank on Sunday. All three of these institutions were known for catering to a specific clientele. For SVB, it was tech startups. For Silvergate and Signature, it was cryptocurrency companies. So what does the collapse of two of the crypto-friendliest banks mean for that industry? Marketplace’s Meghan McCarty Carino talked about it with Laura Shin, a crypto journalist and host of the “Unchained” podcast.

What the bank failures mean for crypto

During the chaos last weekend after Silicon Valley Bank was taken over by federal regulators, but before they guaranteed customers access to their deposits, there was panic in the tech world and pleas for the government to step in and help thousands of businesses that could have been crushed. But cries of victimhood from the tech sector were often met by the internet’s smallest violin, and the government’s actions to stabilize the situation were sometimes derided as a “billionaire” bailout for privileged tech bros. Sarah Kunst, a general partner at venture capital firm Cleo Capital, talks to Marketplace’s Meghan McCarty Carino about Silicon Valley’s image problem.

Silicon Valley gets a taste of what the public thinks of the tech sector

Microsoft’s Bing chatbot has displayed some strange, sometimes inappropriate responses. Could training in ethics help? Meghan McCarty Carino spoke with Arvind Narayanan, a computer science professor at Princeton University, about the ethical concerns he sees increasing around artificial intelligence.

What are the ethical hazards in the effort to commercialize AI?

Did you hear that giant whooshing sound? That was the collective exhale of tens of thousands of startup founders, workers and investors after federal regulators assured customers of the failed Silicon Valley Bank that they would have access to all of their deposits. Most of the bank’s 40,000 customers are tech startups, which spent much of the weekend bracing for the worst: that their money would be tied up or lost for good. That’s off the table now, but there’s still an SVB-sized hole in the tech landscape, according to Natasha Mascarenhas, a senior reporter at TechCrunch. She spoke to Marketplace’s Meghan McCarty Carino about how this one bank became so embedded in the startup scene.

The SVB-sized hole in Silicon Valley  

It’s getting easier and easier to talk to machines, from digital voice assistants like Siri and Alexa to the latest generation of AI chatbots. Natural language processing technology has made it possible to engage in pretty humanlike conversations with some forms of artificial intelligence. But can a bot ever really “get” us? Marketplace’s Meghan McCarty Carino spoke with Aniket Bera, an associate professor of computer science at Purdue University, who is trying to teach emotional intelligence to artificial intelligence.
 
 
 
 
 
 

Can AI learn to understand human emotions?

The 95th Academy Awards on Sunday is sure to feature plenty of glitz, glam, awkwardly cut-off speeches and artificial intelligence. The technology is becoming a bigger and bigger part of filmmaking, in ways that not everyone is thrilled about. It’s something Joshua Glick, a visiting associate professor of film and electronic arts at Bard College, wrote about recently for Wired. Marketplace’s Meghan McCarty Carino spoke to Glick about the many ways Hollywood employs artificial intelligence.

AI is hard at work in Hollywood

Marketplace’s Meghan McCarty Carino spoke to Joanna Stern, a technology columnist at The Wall Street Journal, about her experience with Bing’s AI-powered search bot. Stern searched test questions about what to make for dinner, and the results were helpful, though not entirely accurate to the query. Also, how does Bing compare to the Siris and Alexas of the world?

Can a chatbot be an effective search engine? We tried it out.

It seems very meta — a tool seemingly straight out of science fiction writing its own science fiction stories. But it’s not all fun and games for the online magazine Clarkesworld, which had published short fiction sent in by writers in the sci-fi and fantasy community. Editor Neil Clarke said last month that the magazine was closing down submissions because it had been inundated with material generated by artificial intelligence.

What happens when robots write sci-fi?

Cities from New York and Washington, D.C., to Knoxville, Tennessee, and Albuquerque, New Mexico, are studying a new way to address noise pollution by installing what looks like an army of radio reporters on the streets. They’re commonly referred to as noise cameras. When a loud car passes by — typically one exceeding 85 decibels — these noise cameras snap a photo of the car’s license plate and a ticket is mailed to the driver. Marketplace’s Meghan McCarty Carino spoke to Erica Walker, a noise researcher and epidemiologist at Brown University, about her skepticism of this new surveillance system.
 

Some U.S. cities are using cameras to crack down on noise pollution

Social media influencers are on lots of platforms: Instagram, YouTube and, more and more these days, TikTok. Amazon and Walmart are getting help from content creators to keep their brand present on TikTok, all while the creators become influencers and earn money in the process.

Big retail companies are paying influencers to help them with their TikTok presence

It’s been just over a year since Russia invaded Ukraine, and we’ve been looking at the role technology has played, from government apps repurposed for crowdsourced reconnaissance to wide-scale cyberattacks. But space-based technology, largely from private companies, is also making a difference in Ukraine. Marketplace’s Meghan McCarty Carino spoke with Miriam Kramer, senior space reporter for Axios, about how satellites hundreds of miles above the Earth are bringing visibility and transparency to events on the ground.

How space tech is being deployed in Ukraine

So much of the internet today rests on the bedrock of a federal law that shields tech companies from liability for the content users post online. Everything from the AOL chatrooms of yore to modern social media likely wouldn’t exist without Section 230 of the 1996 Communications Decency Act. The idea is internet platforms aren’t acting like traditional publishers in creating content; they’re merely hosting it. But new generative artificial intelligence tools like DALL-E or ChatGPT that generate images or text are kind of different, says Matt Perault, director of the Center on Technology Policy at UNC Chapel Hill. He spoke with Marketplace’s Meghan McCarty Carino about the implications of these tools falling outside Section 230 protection.

ChatGPT is a content host and creator. Does that make it liable for what it produces?

Earlier this week, Vice President Kamala Harris was in South Carolina touting the Biden administration’s push to expand affordable high-speed internet there with programs funded by the bipartisan infrastructure bill. Tens of millions of Americans still don’t have access to broadband internet, and the problem is particularly acute for people with disabilities, according to the Urban Institute. Jon Schwabish, a senior fellow at the institute, spoke to Marketplace’s Meghan McCarty Carino about the findings.

The broadband gap leaves behind people with disabilities, study finds

Legislators across the U.S. use the software LegisPro to assist in drafting bills and tracking amendments, but they have largely stayed away from the ethical concerns that generative AI programs might raise. Marketplace’s Meghan McCarty Carino spoke with Mohar Chatterjee, a computational journalist at Politico, about how this software is used by legislative bodies and what some of its limitations are.

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