Jeanne's guest, Jenn Steele, CEO of Kissmetrics, has come up through the ranks and been at every level at companies. As a new CEO, she remembers being the marketing manager and wrangling the idea puppies. She recalls that these CEOs with free-flowing ideas were a lot of fun, but without a bit of training, the Idea Puppies would be set loose to try to bring each idea to reality without thinking it through. Resources can be wasted without some ground rules as to who initiates the next push since it will affect profitability and focus.
She has some ideas on how to keep her company engaged and caught up on all initiatives. Her big wins and Wicked Loving shout-outs go to her previous company since she's only been at Kissmetrics for a week as of this episode. Based on her track record of success, we can't wait to check back with her in a few months to hear the highlights at Kissmetrics.
 
About Jenn Steele:
She says, "I like big data and I cannot lie..."

One of her business school professors described her as "Often unexpected; never boring." 
She loves taking products to market, growing people and companies, and telling stories (both with and without data).

Training Idea Puppies

Jackie Ferguson, Talent Acquisition Specialist at OneScreen.ai, has a few tips for hiring managers to help them fill a pool with better candidates and retain them after you get them! She joins Jeanne for this episode of Table Fries, 7 Tips for Hiring Managers.
1. Be flexible. People looking for a new position usually work elsewhere and have to conduct interviews after hours and during lunches. Keep time zones in mind.
2. Piggybacking on being flexible is leaving extra time between interviews for those special candidates that ask great questions that you become super interested in taking to the next step in the hiring process. Don't pack your schedule so tightly that you have to cut people short because as the time gets closer to your next interview, you have already left the focus of the one you are currently in.
3. Check in with the hiring manager after the interview. Are they ready to move that candidate to the next round? 
4 Check in with the candidate after. What was their feedback to the interview? Can you learn from them to conduct a more effective interview the next time?
5. Use LinkedIn Recruiter to source candidates based on job titles, and industries. (reminder to candidates - ensure every element of your LinkedIn profile is current).
6. Keep details on the candidates you reached out to, or that made it to the next round. They may not have fit at the time for that position, but people's situations change. You may want to reach out to them again for another position later.
7 How are you staying current on trends and tools? Jackie hosts a "lunch and learn" regularly to review their process for interviewing any new laws or concerns. If your supervisor isn't doing this, ask them if they would consider it.

7 Tips for Hiring Managers

Meher's guest is Kajol Chandawalla who is a Customer Success Manager at OneScreen.ai and a pharmacist. That's an unusual combo. She tells us why OneScreen is so different, what her grandmom taught her that has stuck, as well as a reminder to younger people claiming to be independent while still living at home. It just doesn't work that way. Meher and Kajol teach us a few phrases we didn't know in Gujarati, which is Kajol's native language.
 

You Can’t Become Independent Living Under Your Parents’ Roof

Meher's guest, Priyanshi Sharma, Media Operations Manager at onescreen.ai says her idea of success for every campaign is when any of her (onescreen.ai) clients post the campaign pictures, the proof of performances that they build together on their social media, actually quite literally promoting all of what they do here and being happy about what they could gain from that. 
Meher asks Priyanshi, "What do you like to do in your free time when you have the day off from work, what is it that you like to do?" and received a surprising and delightful answer.
"I pursue music and restarted playing the guitar and the ukulele. It was something I did back when I was a child, but obviously, with the lives that we have and, you know, the schedules that we follow, it's a little tough to keep up. But when I started at OneScreen.ai, I bought a guitar for me to pursue it back again. "
Priyanshi gave a Wicked Loving Shout Out:
I think in terms of feeling inspired or somebody who arranges stuff very well for me to be on track with everything is Megan. She is my image senior in our team with the media operations. I think she is the most, organized person that I've ever met in terms of everything. My prioritizations depend a lot on what she tells me and what she aligns stuff, according to that I have to pick up and run with the plan.

Live Each Day the Best You Can and Play the Ukulele

Public relations is actually about trying to get conversations going, and actually being able to elevate things that are going on in your organization. That may be external and may be internal. Table Fries host, Jeanne Hopkins says, "One of the things that I really enjoy about BroadPR is it's not just a bunch of press releases. It's the relationships that you have, not only with the media and maybe analysis. Jeanne has been working with her guest, Tracy Wemett, and BroadPR for 20 years. "A PR campaign," Tracy says, "hinges on the relationship with the internal client advocate" - the person who can feed them the information they need and are proactively asking for. This is how a PR firm can take advantage of all opportunities that suddenly present themselves. Listen to this episode and hear about what BroadPR is doing to take care of journalists, as well as how she builds time in her day to react to things. Tune into this episode of Table Fries, "Public Relations is More Than a Bunch of Press Releases."
 
About Jeanne's guest:
Tracy Wemett has been at the forefront of public relations and marketing in the high-tech industry for over 25 years. Since 2001, she has been co-founder and President of BroadPR, a full-service boutique communications firm offering public relations, social communications, digital PR, analyst relations, strategic marketing, and crisis management. She is a visionary leader who manages a global, virtual, and highly responsive team, helping the most interesting clients, from start-ups to grown-ups, communicate their authentic message to the right media on the right platforms. Tracy loves landing media coverage for clients, building relationships, and investing in companies and causes in which she believes. More than ever, our words and actions matter, so it is Tracy’s privilege to help clients communicate their words and illustrate their actions.

Public Relations is More Than a Bunch of Press Releases

Meher's guest is Visishta Challa, Operations Manager at OneScreen.ai. You'd never know she made such a shift in her path. She says, "Why did I choose engineering? I'm a computer science engineer. And I feel so bad for that because I always wanted to learn management administration skills. I always wanted to be in business management. But my dad wanted me to go ahead with computer science engineering. So I took it. And from day one in my first year of engineering, I was like, no, don't it. This is not my cup of tea. But then I switched my major to business development and operations. And, since then I just started loving what I'm doing. And that is something... where I realized that if I really love to do something, I should really stick to it because that will really help me to grow." Hear the rest of this conversation in this episode of Table Fries, "Finding her cup of tea - Business Development & Operations."

Finding her cup of tea - Business Development & Operations

This week, we join Jeanne for a special behind-the-scenes look at the most important and sometimes forgotten, side of business; satisfying customer demand. With her guest, Jaclyn Giordano, we can learn about the tools needed to get your message across and satisfy your customers' needs. But while you're being the superhero your customer needs, you also have to prioritize your own wellbeing and take that yoga break. Learn more about the ever-changing landscape of customer satisfaction, making time for yourself while you navigate it all, and what your ringtone says about you in this episode of TableFries. "Don't Step on the Roses While You're Looking at the Weeds".
 
About Jeanne's guest:
Jaclyn Giordano is the Head of Demand Success and Analytics at OneScreen.ai. You won't find much posted about her because she's constantly living her mantra, "We rise by lifting others." She's regularly talking about startup life, media planning, and, of course, OOHAdvertising! Connect with her on LinkedIn.

Don’t Step on the Roses While You’re Looking at the Weeds

Meher's guest, Devashri Kapade went from patent analyst to 10 years as a professor and then into research and ops at OneScreen.ai. When asked about what she enjoys about being on the OneScreen team, she says, "There's not one set goal that we are moving towards. Everyone has their own agenda working differently, but parallelly. The goal is always to improve what we do. I'm working towards directory. One of my other teammates is working toward place-based CTV."
Trying new things isn't just about work for Devashri. She's tried many hobbies including Kathak dancing. Even when switching gears, she still completes each task, skill, or hobby to completion before moving on to the next. This allows her to bring the full experiences forward into the next venture.
About Meher's Guest in her own words:
"I like trying my hands at different things, having fun with my daughter, and answering all her 'why is it so?' queries. I believe in moving forward and as Shri Krishna said in the Shrimad Bhagwat Geeta "Do your duty without expecting returns", I try to complete my job assigned with diligence and sincerity."

Complete Your Kathak, and Don’t Come Back Halfway

When Jenna was riding a beautiful wave of success with her own PR and Marketing firm, she hadn't planned on joining the team for one of her favorite clients. The timing was right, with some personal traumas she was walking through to sell her 3-year-old firm and join OneScreen.ai doing what she does best - media training, strategies and long-term messaging planning. Not one regret for that decision she made 4 months ago. Hear her story and about the joy she has herding cats.
About Jenna Cason:
A decade ago, she dove headfirst into the world of PR and crisis communications when she worked for an NFL team straight out of college. By the age of 25, she had consulted with the NFL on PR strategy for multiple Super Bowls, served as the spokesperson for a multi-billion dollar technology company, and landed a senior-level position as the Director of Corporate Communications for a SaaS company. 

In just 10 years, she has run marketing and PR for over 100 companies and brands...in professional sports, consumer products, B2B and B2C technology, manufacturing, finance, fitness, and retail, to name a few. Today, she's onboard the rocketship at OneScreen.ai as their VP of Brand & Buzz.

Nurturing Internal Stakeholders and Internal Champions

Our cohost, Meher Govadia asks our guest, Manvi Malhotra, "How do you decide what's important, what's not, what are the things you need to get accomplished, what can probably get pushed to the bottom of the list?" Manvi says the to-do lists, timetables, and all those calendars and "team tools" don't work well for her. She simplifies it to this, "How urgent is it? When do you need it?" The answer may mean she has to give it to someone else, but the deadlines will be met. She also talks about finding her voice and speaking up, gaining confidence. This has her now flooded with opportunities and has greatly enhanced her work life, college life, and personal life. Join us for this episode and meet Manvi Malhotra and hear who she gives a #wickedloving shout out to toward the end. 
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Simplifying priorities by asking, “How urgent it is?”

Jeanne asked her guest, Kaeli O'Connell, "Being part of a team is important, but what else is important to you?" Kaeli tells us in this episode, "Having the freedom or the support to try new things and try programs and kind of flex new muscles.  Being in a role where there's always something new and challenging is maybe more important than the team, although the team is super important to me." In everything she does for OneScreen.ai, she checks in with the questions, "How is this resonating?" or "How will this resonate?".

What new and challenging skills add to your success?

Jeanne's guest, Meher Govadia was ready. She said it hit her, "Let's get back to work. Let's see what's out there." She was a little skeptical in the beginning. She admits, "After 10 years (not working and caring for her family) and to be brutally honest, I never kept up with the changes in the IT sector and all the new technology that came up. You can't. I mean, when you're so focused on your child and family, it's very difficult to stay abreast with everything else that's happening out there." And she was met with what she expected, "And there was always this, 'Yeah, I'll call you back.' Really? A sudden realization like, 'Man, she hasn't worked in the past 10 years,' until she decided she wanted to work for OneScreen.ai. This episode talks about these transitions from both ends, applicant and management perspectives. Spoiler alert - there is a happy ending.
Meher Govadia is the Lead QA Analyst at OneScreen.ai. Join her for this episode of Table Fries. In addition to a wonderful story of finding her place, you're in for a snippet of a poetic treat from her son.

Accepting When You Are Not Hercules

Welcome back to host, Jeanne Hopkins, CRO at Onescreen.ai. Catch up with Jeanne's tales of her COVID jobs before landing here at Onescreen.ai. Jeanne then celebrates scaling a company up in revenue and team, but notes it creates drag on efficiency during that between-time. She says, "Every time that you add new people, trying to explain to people that are joining the team, that you join new people and it's not a creative positive. It ends up, because people have to be trained, and they're learning, and they're trying to figure out how to integrate into the team, that you do have some ... It's not blow-back, but you have some drag in terms of being able to move forward. And that for every person, the efficiency of the team decreases by about 10% because everybody else is meeting and trying to train them and get to that. Hear the rest of these thoughts, and tune in to this episode of Table Fries, "Scaling up can be a drag on efficiency." We'd love to hear your thoughts on this topic and if you have any COVID jobs you want to talk about - those stepping stones - or did you find your new work home?

Scaling up can be a drag on efficiency.

Jeanne Hopkins, sits down with 3 Media Web President/Co-founder, Lysa Miller, to chat about her passion for helping other people and spending time with her 11 and 12-year-old daughters. Lysa shares her dedication to letting go of worry and taking things as they come — even the lasting wrist injury that resulted from her ice cream scooping job at age 13. 
Hear about Lysa’s musical talent, unique career path, and why she believes that changing the world must start at home in this latest episode of Table Fries.
About Jeanne's guest:
As a Co-founder, Mom, and writer at heart, Lysa Miller integrates passion into everything she does. Lysa gets her energy from helping others, which she does regularly through her work with Metrowest Women’s Network, Fresh Start Furniture Bank, among other non-profits. She has known she wanted to build her own agency since college, but when she decided to start a family her career got put on hold. Now, Lysa is reinventing herself and diving headfirst into growing the footprint of her agency, 3 Media Web.
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Connect with Lysa on LinkedIn
 

To Change The World, Start at Home

This is our celebration of the start of Season Two of Table Fries, hosted by Jeanne Hopkins. Lola's podcasts - Table Fries, Agile Operations Podcast, and Road Warrior Radio were awarded a Finny in the category of Killer Content Podcasts. As part of the celebration, we decided to replay our inaugural episode of Table Fries with Jeanne's guest, Stacey Scott. 
About Stacey Scott
Prior to Lola, Stacey built and managed the service team at Gemvara, acquired by Berkshire Hathaway. Stacey has spent her career hiring, training and managing teams to help them reach their fullest potential.
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Connect with Stacey Scott on LinkedIn

Knowing you want to work for a company before you know what they do.

Beth Cohen is no longer the square peg in a round hole. She has landed her dream job and is constantly smiling. She loves what she does. From her experience as a contract attorney to a legal recruiter, Beth has learned that taking opportunities when they are presented to you is a key to success. So many times people reminisce about past work experiences and wince, laugh, and even a groan. Beth has embraced each one - good and bad - to bring her to her dream job and advising Lola.com in legal matters. Listen to her conversation with Jeanne Hopkins, on the newest episode of Table Fries for a deep dive into her thoughts on Beth's past experience, using her network, favorite book and more.
About our guest:
Before joining Lola, Beth practiced litigation and employment & labor law at Cohen & Wolf, P.C. in Connecticut. She received her B.A. from Wesleyan University and her J.D. from the University of Connecticut School of Law.
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Connect with Beth Cohen on LinkedIn

Embrace all work experience - good and bad to thrive!

Alex Hyman's path to lola.com was a very intentional recruit. Through Krista Pappas, she was brought on the team once Krista came to lola travel. To understand her book recommendations, you'll need a grasp of the term "woo-woo". She has a good list. You'll also learn about the water taxi and what a good day looks like. How would you answer that question? 
About Jeanne's guest:
From tackling new challenges at work to chatting with the waiter at a restaurant, Alex is always asking questions. She prides herself on her curiosity and ability to get to know anyone who crosses her path. Alex is a passionate chef, a devoted dog mom, and an avid traveler. Her never-ending energy and willingness to try new things makes Alex a key driver of Lola’s partnerships. She values people who are able to be authentically themselves, which is why her dream dinner guest is Anthony Bourdain. Learn more about Alex’s path to Lola, travel adventures, and a positive attitude in this episode of Table Fries. 
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Connect with Alex on LinkedIn

Dive In and See What Happens

Sara DeVinney was looking for a role where she could have a big impact on the company when she found Lola. Starting on the customer service team over 3 years ago, she had managed Lola’s strategic partnership with Amex GBT. Sara’s can-do attitude allows her to coach and train remote sales reps and she loves to tell people to “just go for it, you can do it.”  In this episode of Table Fries, learn how Sara stays balanced through frequent business travel, teaching 6 am yoga classes, and caring for her Scottish Fold, Maya.
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Connect with Sara DeVinney on LinkedIn.

The Importance of Balance

Krista Pappas is a tried and true road warrior. Between her 20+ years in the travel industry and flying non-stop back and forth between Tampa and New Jersey to meet with Lola’s partners, she knows what it’s like to be on the move. Listen to her conversation with Jeanne Hopkins, on this episode of Table Fries for a deep dive into Krista’s thoughts on her experience with the Peloton Cycle, why she feels like she’s on a rocket ship, running away at 16, and more.
About our guest:
Krista has spent her career in tech, travel, digital media, and eCommerce. Over her career, Krista has held a variety of roles including executive positions at media, travel and tech companies such as Microsoft, The New York Times and Smartertravel.com as well board positions at various private companies in the digital space.
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Connect with Krista Pappas on LinkedIn.

Krista Pappas: Different Fits

Jeanne's guest is author, speaker, Jackie Glenn tells her story in her new book, "Lift as I Climb." Jackie Glenn is a highly accomplished Human Resources Executive practicing across the HR spectrum including HR Strategic plans, Talent Development, and Diversity and Inclusion. She is currently Vice President/Global Chief Diversity Officer for EMC Corporation. In this position, she leads EMC's worldwide diversity and inclusion strategy, continuously reinforcing global diversity and inclusion as a business imperative. Through collaboration with senior leadership on assessment, action planning, and cultural change, she designs and delivers creative initiatives tied to the development of an innovative and inclusive workforce, as well as related components of talent management, employee relations, change management and compliance. Jackie joined EMC in 2000, as the Director of HR Operations for the Sales Division. In that capacity, she provided strategic and tactical Human Resources support to EMC sales groups, comprising more than 2,000 employees at both domestic and international sites. 
Jackie puts her time in with various organizations to continue this effort, Children's Services of Roxbury, Girls Scouts of Eastern Massachusetts, the African American Museum-Boston, and the Greater Boston Sickle Cell Anemia boards all benefit from her insights and experience.
Overall, in her 20 plus year career across the Human Resource spectrum, Jackie has managed and implemented programs in Employee Relations, Training, and Development, Recruiting, Organizational Development, and Consulting and Coaching. Her leadership as the VP, Global Chief Diversity Officer at EMC has introduced best-in-class practices, which includes the development of several groundbreaking efforts, including the design and implementation of an innovative and mandatory D&l curriculum, institutionalization of the company's Transgender Reassignment Program, the launch of its High Potential Women's Programs and expansion of employee resource groups.
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Connect with Jackie on LinkedIn.

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